New Geelong Priority Primary Care Centre Now Open

Geelong residents can now access free urgent medical care in Belmont at the newly established Priority Primary Care Centre (PPCC). PPCCs are GP-led services for people seeking access to urgent medical care that do not need hospital care.

Eastbrooke Family Clinic Belmont is operating the PPCC, which is located within the existing Eastbrooke Health Hub site at 75 Roslyn Road Belmont. As of Tuesday, 3 January, the PPCC is open seven days per week from 11am to 9pm. The service is free, and patients do not require an appointment.

The Belmont centre is one of 25 PPCCs announced for Victoria as part of an initiative by the Victorian Government to offer care for people with conditions that require urgent attention but not an emergency response. The service is funded through Western Victoria Primary Health Network (WVPHN).

Photo of Eastbrooke GP Dr Mohanad (Mo) Abody, WVPHN CEO Rowena Clift, Practice Manager Vicky Rouse, Head Nurse Varelle Walters and WVPHN Executive Director Andy Giddy standing outside the Eastbrooke Family Clinic Belmont
Eastbrooke GP Dr Mohanad (Mo) Abody, WVPHN CEO Rowena Clift, Practice Manager Vicky Rouse, Head Nurse Varelle Walters and WVPHN Executive Director Andy Giddy.

Director of Eastbrooke Medical Centres, Andrew de Picot said, “Eastbrooke is delighted to take a leadership role in the establishment and operation of the Geelong PPCC. We look forward to working collaboratively with our key stakeholders in delivering this new service to our local community.”

Rowena Clift, Chief Executive Officer of WVPHN said, “We are delighted to be able to work quickly with both Eastbrooke Family Clinic and Barwon Health to bring this important service to the Geelong Community early in the new year. The holiday season usually sees higher numbers of people attending hospital emergency departments, so opening the PPCC in Geelong at this time should take some of that pressure off EDs.”

Frances Diver, Chief Executive Officer Barwon Health, said the addition of a new service that provided more primary care and enhanced GP access was very welcome.

“We are pleased to see this new centre opening today. Barwon Health will work with Eastbrooke Family Clinic Belmont to enable appropriate referrals to our services including the emergency departments.”

The facility is staffed by a team of GPs and nurses, and patients will be triaged on arrival to determine their suitability for the service. The PPCC treats patients with urgent conditions like lacerations or cuts requiring stitches, basic fractures, minor burns, rashes, ear nose and throat infections, other infections, and gastroenteritis.

Patients requiring non-urgent regular medical care will be redirected to their regular GP for ongoing management.

Patients experiencing an emergency or life-threatening conditions should still attend a hospital Emergency Department. This includes conditions such as severe breathing difficulties leaving the person unable to speak, stroke symptoms, anaphylaxis, significant bleeding, deep or large burns, and major breaks or major fractures.

Deakin University will lead a study to evaluate the impact of the new service on the demand for other services including General Practice and Emergency Departments.

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