HORSHAM - Primary Care Practice Development Workshop - Wednesday 27 March

Session 1:    10am-1pm

Session 2:    12.30pm-3pm


Session 1 Topics:

  • Documentation and medical records
  • Medico-legal issues
  • Technology
  • Professionalism and ethics
  • Managing difficult patients

Session 2 Topics:

  • Revised structure and purpose of the RACGP 5th edition Standards
  • Explanatory notes within the Standards
  • Intent interpretation of the new Indicators
  • Mandatory and aspirational Indicators
  • Mapping changes between the 4th and 5th edition Standards



Martin Botros – Risk Advisor, Avant Mutual

 Martin’s role as a risk adviser at Avant draws on his several years of health experience as well as his Masters in Laws (Health Law) which he utilizes to inform and guide doctors and their practices with a view to supporting safer practice and better patient outcomes.

 Prior to joining the Risk Advisory Service, Martin was a medico-legal adviser for Avant, offering on-the-spot medico-legal advice to members. Prior to commencing with Avant, Martin worked at the Coroners Court of Victoria, where he was responsible for assisting with the operational, education, and implementation changes of the then new legislation. He is also a member on various boards and quasi-judicial bodies, including Austin Health’s Board of Directors, as well as the Performance and Professional Standards Panels for AHPRA.

Previously Martin served on a number of health and academic boards; including Eastern Health’s Board of Directors, Manningham Community Health Service’s Board of Management, as well as the University of Melbourne’s Faculty Board of Medicine, Dentistry and Health Sciences. In his spare time he delivers medical law lectures to the medical students at Monash University.


Chris Brown – Surveyor, AGPAL (session will be delivered on-site by video conference)

Chris has worked in the Health Industry for well over 40 years.   Initially working for a Specialist General Surgeon for some years in the Penrith area and then moving to managing a small Group GP practice, for a further 23 years in the Blue Mountains.

Chris has seen many changes in the Healthcare industry, particularly the introduction of Accreditation and the implementation of RACGP Standards.   Chris was the manager instrumental in the preparation of the practice to become the 1st AGPAL accredited practice. Through her strong desire to support others in the Healthcare Industry, Chris became a TAFE Teacher in Medical Office Administration for 8 years, and commenced as an AGPAL Surveyor some 13 years ago.  

Over the last 14 years, Chris has been involved in her successful Practice Management Consultancy Business, supporting practices ranging in size from 1 GP to 20 GP’s, Allied Health, Specialists, Dental and Methadone Clinics.  During this time Chris has also been working with QIP as a Consultant supporting Rural Health,Aboriginal Medical Services, Medicare Locals (now PHN’s), Large and small Multidisciplinary practices, to name a few.

Patient care, access to quality health services and a desire to ensure practice management meets the standards required by both the Australian Commission on Safety & Quality and The Royal Australian College of General Practice (RACGP) is Chris’s purpose and passion in working as a consultant Practice Manager.  Standards, accreditation, training and ‘doing it right’ are of the utmost importance to her.

 Open to:

• Practice Managers
• Practice Nurses
• Medical Practice Assistants
• GP’s
• Allied Health

RSVP: Wednesday 20 March

 For further information contact Tanya Hahne or phone (03) 4310 5106



Event Properties

Event Date 10:00 am, 27/03/2019
Event End Date 1:00 pm, 27/03/2019
Cut off date 5:00 pm, 22/03/2019
Wimmera Business Centre
62 Darlot St, Horsham VIC 3400, Australia
Wimmera Business Centre
We are no longer accepting registration for this event