Priority Primary Care Centres

Priority Primary Care Centres (PPCCs) are available to provide urgent but non-emergency medical care.

Each PPCC  has a team of GPs, nurses and administration workers to provide immediate medical care for non-life-threatening injuries or illnesses. Staff will assess you when you arrive, and ensure you receive timely care. If you need specialist attention, they will help you get to a nearby emergency department.

They provide free, high-quality care for patients with non-life-threatening injuries and illnesses. Care is available for everyone, with or without a Medicare card. Translators are also available.

What types of injuries and illnesses can be treated at a PPCC?

PPCCs are available to anyone who has an injury or illness considered as serious but not life-threatening*.  The centres can treat conditions including:

  • mild to moderate infections
  • fever
  • pain when urinating
  • suspected minor fractures and sprains
  • back and muscle pain
  • minor cuts, burns, and insect or animal bites
  • heartburn, vomiting, nausea
  • headaches, migraines and brief fainting
  • constipation, diarrhoea, abdominal pain
  • allergies and rashes
  • light bleeding in the first trimester of pregnancy
  • mild to moderate asthma attacks, coughs and other respiratory symptoms.**

*Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency.
**If you have tested positive to COVID-19, call the National Coronavirus Helpline on 1800 020 080 or visit the Victorian Government website to access the care you need.

PPCCs in western Victoria


Provided by UFS Medical  and supporting Ballarat Base Hospital

Located at: 4 Windermere Street, Ballarat

Opening hours: 10am to 10pm 7 days, including public holidays

More information available from the UFS Medical website



Provided by Eastbrooke Family Clinic and supporting University Hospital Geelong

Located at: 75 Roslyn Road, Belmont

Opening hours: 9am to 9pm, Monday to Friday |  11am to 9pm, Saturday and Sunday

More information available from the Geelong Priority Primary Care Centre website



Provided by Epic Health and supporting Warrnambool Base Hospital

Located at: 133 Fairy Street, Warrnambool

Opening hours: 10am to 9pm, Monday to Friday | 9am to 7pm Saturday and Sunday

More information available from the Warrnambool Priority Primary Care website

Other PPCCs in Victoria

Please refer to the Better Health Channel website for details of other Priority Primary Care Centres in Victoria | Priority Primary Care Centres

Last modified: 15 November, 2023