Dr Anne resized

What is a My Health Record

My Health Record is a secure online summary of your health information. You can control what goes into it, and who is allowed to access it. You can choose to share your health information with your doctors, hospitals and other healthcare providers.

How do I register my organisation to participate in the My Health Record system?

To ensure your Healthcare Organisation can view its patients’ digital health records, your organisation needs to register to participate in Australia’s My Health Record system.

Once your organisation is registered, Individual Healthcare Providers and other relevant employees can be authorised to access the My Health Record system on the organisation’s behalf.

Before you start the registration process, it is important that you understand the steps involved and the key concepts relevant to participating in the My Health Record system.

Read more


Key links

Specialists – what’s in it for me and my patients?

Process Summary

What's new? - including changes to Digital Health PIP Incentive

How do I assist patients register?

Assisted Registration is a way for Healthcare Organisations to help individuals register for a My Health Record.

If a Healthcare Organisation chooses to provide this voluntary service to individuals, it does so by submitting an individual’s details to the My Health Record System Operator using compatible software. In doing so the organisation asserts that it has checked the individual’s identity and obtained their consent to being registered and having their health information uploaded to their My Health Record. If successful, the individual will be registered almost immediately and the organisation will be able to upload clinical information about the individual to their My Health Record straight away.


Key documents

Identification Framework
Essential Information
Readiness Checklist
Consumer guide to access your My Health Record


Forms and guides

Consumer brochures

Assisted Registration: Essential information for consumers

Training - uploading Shared Health Summaries

Training - providing Assisted Registration

Training - Train IT Medical

CAT4 eHealth SHS recipe

Assisted Registration online demonstration

Assisted Registration Essential Information for patients flyer

NEHTA on-demand training

myHR online training module for GPs and Practice Staff

Promote My Health Record by linking to your own webpage ‘Get this badge’

myHR poster (pdf)

myHR brochure (pdf)

Order myHR brochure by email and include the following information:

  • Name of the brochure you are requesting (e.g. My Health Record, 'All you need to know')
  • Organisation name
  • Street address
  • Contact name
  • Phone number
  • Quantity of brochures required.

Order myHR brochure by phoning: call 02 6269 1080

myHR - webinar


  • My Health Record website
  • System Operator: 1800 723 471
  • Health Identifier Service: 1300 361 457
  • eBusiness Service Centre: 1800 700 199
  • NEHTA: 1300 901 001

Further information

Contact the Western Victoria Primary Health Network Digital Health team by email or phone 03 5222 0800.


My Health Record