Remote patient monitoring involves the use of digital health technology to provide real time links between health providers and their patients.

Western Victoria PHN (WVPHN) is coordinating a remote monitoring program involving the distribution of 30 CareMonitor licences to selected general practices for a period of 12 months to help in the care of patients with chronic conditions.

At the completion of the program, an evaluation will be undertaken to determine the viability of the ongoing use of real-time remote monitoring technology for chronic conditions health care in western Victoria.

How remote monitoring works

The CareMonitor remote monitoring platform allows members of a patient’s multidisciplinary care team to coordinate and integrate patient care through a range of tools for securely collaborating, communicating, monitoring and managing patient health.

As part of the CareMonitor licence, general practitioners and a patient’s care team can use the digital platform to access important information on a patient’s health readings (biometric data) enabling early detection of potential issues and reducing chances of hospitalisation.

Patients can enter their own health measures such as blood glucose levels, blood pressure, heart rate and weight. This data can then be seen in real-time by all the patient’s care team.

Patients can have a role in their own health. They are engaged, educated and empowered by a user-friendly mobile app available via iOS and Android. The platform enables push health assessment questionnaires (PREMs and PROMs), provides educational content, provides ability for video consultations and can track patient activity between visits to improve patient outcomes and deliver patient-centric care.

CareMonitor is also compatible with a range of clinical management systems including Best Practice; Medical Director; PEN-CS data extraction and analysis software.

Participating in the remote monitoring program

General practices in our region are invited participate in the program as part of a series of expression of interest (EOI) rounds.

To be eligible for consideration, interested practices will need to be:

  • an accredited general practice located in the WVPHN region 
  • currently submitting deidentified data to WVPHN via PEN-CS
  • prepared to meet with WVPHN monthly via video conference
  • prepared to nominate staff (a general practitioner, a practice nurse and their practice manager) to participate in training and workshops
  • prepared to participate in an evaluation.

General practices that do not currently meet the criteria are encouraged to express an interest with a view to build capacity for participation in a later stage of the project.

Expressions of Interest (EOIs) for the first round of the program are now open to eligible practices. Please review the following EOI documents:

PLEASE NOTE: the current EOI submission period closed on August 18.  Please refer back to this page for updates on future EOI opportunities.

More information

Download the Remote Patient Monitoring Program FAQs for clinicians (PDF 121KB)

For more information on the EOI process, contact WVPHN’s Tenders team:



Last modified: 19 August, 2021