Psychological Therapy Services

Psychological therapy services are available for people experiencing mild to moderate mental illness and those who have attempted, or are at risk of, suicide or self-harm.

They are place-based treatment services to provide better access to mental health support particularly for people who face barriers using mainstream treatment due to low income, living in a rural or remote location, or who are in a hard-to-reach demographic.

Western Victoria PHN (WVPHN) commissions a panel of allied mental health professionals to deliver these services.

Referral Point

WVPHN’s Referral Point is a single point of entry to enable patients to access psychological therapy services via their treating health practitioners.

Referral Point allows GPs, paediatricians and Aboriginal and Torres Strait Islander health clinicians to refer patients to therapy services via the panel of allied mental health clinicians in their communities. Patients are referred to health professionals based on clinical need, considering locality, waiting lists and the expertise of the allied mental health clinician.

How to make a referral

Eligible practitioners must complete a primary mental health care referral form and attach a mental health treatment plan or review (see below).

For each referral, separately complete the mental health treatment plan or review using the preferred template supplied with your clinical system. It can be copied and pasted to the bottom of the referral.

Note, when downloading forms for importing into Medical Director, Best Practice or Zedmed they should not be opened prior to importation.

Referral templates

Referral Templates Paper (PDF format) Best Practice Medical Director Zedmed
PMHC Referral Referral Point Primary Mental Health Care Referral Form (PDF 6.2 MB) Download BP (RTF 307KB) Download MD (RTF 229KB) Download ZM (RTF  105KB)
Review PHN Referral Point Review (PDF 18KB) Download BP (RTF 102KB) Download MD (RTF 86KB) Download ZM (RTF 25KB)

Secure messaging

Secure Messaging  is the preferred method for receiving referrals. We can recieve them via ReferralNET and Argus.

The following guides show how to set up the template for transmission via ReferralNET or Argus on Best Practice, Medical Director and Zedmed.

Send the completed form by secure messaging, using one of the following:

  • Argus: Western Victoria PHN’s Referral Point – phnclinical@westvicphn.com.au
  • ReferralNET: Western Victoria PHN’s Referral Point – phn.referral.point

Faxing

Fax printed and signed referrals to 1300 260 814

Current wait times for referrals

Following are the current wait time for allocation of adult and child referrals to a service provider. Please note, these wait times do not apply to suicide prevention referrals.

Sub Region Wait Time
Geelong Otway 2 weeks
Ballarat Goldfields 4 weeks (children only)
Wimmera Grampians 12 weeks
Great South Coast 8 weeks

Other psychological therapy services resources

More information

Contact the WVPHN Referral Point Team

Last modified: 31 October, 2019